For assistance in getting the most accurate measurement of your head, please refer to our Hat Sizing/Head Measuring guide.

You can expect photo and/or video updates throughout the process.

If you have any changes to the base elements, you can contact us by email or phone. Please note that any changes made to the original design quoted will affect delivery dates and incur additional fees.

We can assist you with measuring during a digital or in-person consultation. If you do. not have a consultation booked, we recommend having your hat size ready. You will need a soft measuring tape.

Yes! We hand-brand our hats in-house. Designs are a collaborative effort between the customer and the artist. Our interpretation of the requested design is based on our artistic vision and won’t be added until it is approved by the customer.

Please allow 4 to 8 weeks (depending on customization) for your hat to be completed, as all of our hats are 100% hand made.

Yes, a deposit is required to start the hat-making process. You can pay the deposit using the link below.
The remaining balance won’t be due until the hat is completed, you approve, and ready to ship. We will email you an invoice for the balance.

PAY DEPOSIT HERE